Issue affecting our Chat

Incident Report for YCharts

Resolved

The issue affecting our chat software has been resolved and is fully functional.

We apologize for the inconvenience this may have caused you.

Posted Mar 12, 2024 - 13:25 EDT

Monitoring

The outage affecting our third-party chat software should be over and chat should be fully functional. We are actively monitoring its performance and will provide a final update when the issue is fully resolved.

Posted Mar 12, 2024 - 12:35 EDT

Identified

We are experiencing an outage with our chat software. We are in touch with the provider and will provide periodic updates as soon as we receive them. Please email us at support@ycharts.com or ring us at (866) 965-7552.

We apologize for the inconvenience this causes you.

Posted Mar 12, 2024 - 11:54 EDT

This incident affected: YCharts Application.